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Technical Success Manager
Youtrust · Barcelona, Catalonia, Spain
About The Role
Join Youtrust, a European digital trust platform, as a Technical Success Manager. In this role, you will own a low-touch customer portfolio, act as the main technical contact for your customers, and work closely with various teams to drive adoption and customer value. You should have experience in Customer Success or Account Management in B2B SaaS, be comfortable with APIs and technical integrations, and speak French and English fluently.
- Gérer un portefeuille de clients à faible contact, en favorisant l'adoption et la valeur client.
- Agir en tant que principal contact technique pour les clients, en comprenant leurs besoins et en adaptant les solutions techniques.
- Utiliser les données d'utilisation du produit pour identifier les clients à risque ou prêts à croître, et agir au bon moment.
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