Live Casino Campaign Assistant

About the role

We are searching for a Live Casino Campaign Assistant to join our studio in Sofia, Bulgaria and support the smooth execution of live casino promotions by ensuring visual quality, maintaining accurate campaign records, and coordinating across departments. The role involves monitoring quality control, managing stock and materials, preparing reports, and assisting with issue resolution. With a focus on efficiency, accuracy, and collaboration, the campaign assistant helps drive successful campaigns and continuous improvement within the studio.

What you will do

Ensure the quality of images used for promotions and decorations adheres to company standards.
Provide accurate information about object placement in the visual frame, ensuring the studio's optimal functionality.
Create educational materials and tutorials for informational purposes.
Maintain files with relevant information on past promotions for analysis and improvement of future events.
Collaborate with departments to ensure ongoing promotions run smoothly.
Report issues requiring immediate attention or improvement to hierarchical superiors.
Collaborate with all departments, providing relevant information to enhance overall efficiency.
Monitor and manage Quality Control reports on technical specifications.
Perform physical reception of goods, coordinating with the Facility department for unused item transport.
Identify issues affecting business operations and provide timely solutions.
Prepare comprehensive reports by collecting, analyzing, and summarizing information.
Participate in stock management, placing orders as per requirements, and report any discrepancies.
Ensure accuracy in stocking records and systematic recording of campaign databases.
Fulfill assigned tasks promptly and accurately.
Maintain the quality of reports, information, and studio items.
Actively contribute to achieving company targets.
Strive to achieve continuous professional improvement.
Compliance with legislative measures and working procedure.
What you bring
Excellent attention to detail.
Strong communication and organizational skills.
Fluency in English with proficient written and verbal communication.
Team player with a positive attitude.
Good knowledge of MS Office.
Initiative and proactivity in work.
Exceptional interpersonal skills and ability to work collaboratively in a deadline-driven environment.
Ability to oversee multiple tasks and small projects.
Exceptional presentation and communication skills.
Ability to deal with different personalities and cultures.
Discipline, responsibility, devotion, motivation.
What we offer
Company training
Structured, hands-on training built to the highest standard.
Free meals
Food vouchers of 82 EUR monthly.
Additional health insurance
To help you look after your health and wellbeing.
Public transportation
Public transportation card.
Gym & fitness membership
MultiSport card: access to gyms, pools, and sports centres - 100% covered.
Tremendous growth opportunities in a large fast-moving international company
To keep your career growing.
Learning Hub
Personalized learning, gamified growth, and endless career development at your fingertips.

About us

ARRISE Live is a global provider of live casino operations, delivering high-quality, immersive gaming experiences to millions of players worldwide.
Through a growing network of state-of-the-art studios across multiple international locations, the business supports partners such as Pragmatic Play with end-to-end operational expertise.
From professional presenters and studio teams to production functions including hair, makeup, and day-to-day studio management, ARRISE Live produces engaging live casino content.
It delivers classic table games such as blackjack, baccarat, and roulette, alongside a range of high-quality, interactive game shows.
#LI-Onsite
#LI-RL1