Design Consultant (12-month contract)

Role:
Design Consultant - Multi-Storey
Location:
Mississauga & Etobicoke
, Ontario
Company:
Mattamy Homes Canada
Department:
Design Studio
Department,
GTA
Division
Employment Type:
Contract
– 12 months
Reports to:
Senior Manager, Design Studio
When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success
is centred
on a foundation of great
people, because
our team is as solid as they come. At Mattamy, we are optimistic,
hardworking
and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means
being surrounded
by caring people who encourage you to be exactly who you are. It means your opinion
is invited
and your contributions count. And it means a career filled with pride, knowing
you’re
part of an
environmentally-conscious
, action-oriented organization with big
plans for the future
. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and
we’re
making it happen.
Learn more
about what makes working at Mattamy special and our award-winning culture.
What we offer
A unique role that blends design, homeowner
experience
and operations. You will guide homeowners through Multi-Storey and Modular design appointments while working with cross-functional teams to support project readiness, design
offerings
and the successful delivery of upcoming communities.
This role will be based out of our Mississauga office with regular travel to our Etobicoke office
.
What you’ll do
Design Responsibilities
Schedule appointments with homeowners using our online scheduling
tools
Meet performance expectations for timely file completion, sales revenue, and customer satisfaction.
Ability to conduct effective in-person and virtual appointments in the design studio
Confirm and prepare information including floor plans, cabinet 3Ds, agreement of
purchase and sale
in the customer file and make available to homeowner at their
appointment
Review floor plans for included and optional choices with
homeowners
Communicate features, advantages and benefits associated with
various options
and identify opportunities to sell options through effective questioning and listening
skills
Communicate/verify options and pricing with Design Manager (when necessary)
Prepare all final documentation including work orders,
colour
charts, waivers,
amendments
and final sketches. Ensure paperwork is accurate, clear and
distribute
digitally in a timely manner.
Attend Design Studio meetings and project specific meetings to stay current on operations, product knowledge, and design studio policies; including supplier training and site visits
Complete all touch points with homeowners (video messaging, post cards, closing calls, reminder calls/emails)
Attend homeowner and internal events associated with
M
ulti-
S
torey
and
M
odula
r
Operations
R
esponsibilities
Aligning with cross-functional teams prior to project launch on the specific needs in terms of product mix by category
Review post-mortem of projects across all categories including what worked/what didn’t work, main reason and realign on next project strategy
Work with homeowners to make re-selections for discontinued materials & products in a timeline that assists progress of the construction team and their expectations
Attend all required meetings with Project Managers, Data Management and Sales and Marketing on individual projects and complete up to date project status documentation
Assist merchandising team as needed
What
y
ou
b
ring
Post-Secondary Education in Interior Design and/or Architectural Technology
Experience in residential construction, with a strong understanding of high-rise and mid-rise residential developments
Superior customer service (CS) background with prior
experience in a customer service or retail role is required
Must be able to read and interpret floorplans or architectural
drawings
Demonstrated ability to utilize strong selling skills to achieve optimal sales results while balancing customer requirements (budget, taste, etc.)
Ability to articulate and present design options and selections in an engaging and informative manner.
Strong organizational and time management skills with a strong emphasis on meeting deadlines.
Superior communication skills, both verbal and written; especially good listening skills are critical for this
role
Ability to work both as part of a team and independently.
Collaborative approach working with internal departments.
Proficient in Microsoft Office, PP, Excel, Word
Ability to work in a fast-paced environment, with tight deadlines
Flexability
to work evenings and weekends, as needed
Ability to be creative, take initiative and provide new implementation and processes
Bonus points
Previous experience in a sales-focused environment
Bilingual in one or more additional languages
Experience using JD Edwards, Calendly,
DocuSign
, and AI-powered tools
Compensation
The expected base
salary
range
for this position is $
7
5,000 - $
110
,000. Actual pay may vary depending on your job-related knowledge, competencies, and skills. We recognize that exceptional situations may fall outside this range, and we encourage all interested candidates to apply.
We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.
Who
we are
Mattamy Homes
is the largest
family-
owned homebuilder in North America, with 40-plus years of history across
Canada
and
the United States
. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada,
our
communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.
Be yourself. We want it that way.
At Mattamy, we're
passionate a
​
b
​​
out
creating and promoting a diverse and inclusive
environment
where everyone
​
can do their
best
work.
Diversity
and inclusion are important
to
the work we do to support our homebuyers,
colleagues,
and communities. From how we
build
our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.
​​​​
Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us
on
your application and we will work with you to meet your needs.
Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including
to help
screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.
Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.