Retail Sales Associate

Position at Wild Fork Foods
Retail
Sales
Associate
Role
Purpose
As
a
Retail
Sales
Associate,
you
create
an
exceptional
experience
for
every
guest
by
delivering
Wild
Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product
knowledge,
meal
inspiration,
and
warm
hospitality
while
supporting
replenishment,
inventory
accuracy,
and store readiness.
You
play
a
vital
role
in
maintaining
a
clean,
well-stocked,
easy-to-shop
store
and
confidently
perform
essential operational
routines
—
including
working
in
freezer
environments,
handling
cash,
and
supporting
opening
and closing duties — even when leadership is not present.
You
bring
our
values
to
life
every
day:
Determination,
Simplicity,
Availability,
Humility,
Sincerity,
Discipline,
Ownership.
Position
Type:
Full-time
Starting
Wage:
$17.00
per
hour
+
Bonus
Potential
Core

Responsibilities:

1.
Customer
Experience
&
Selling
Deliver
a
warm,
engaging
“personal
chef
&
friendly
butcher”
shopping
experience.
Provide
recommendations,
cooking
tips,
recipes,
and
product
insights
based
on
customer
needs.
Demonstrate
understanding
of
daily
sales
goals,
promotions,
and
store
priorities,
and
apply
that knowledge through effective customer interaction and selling behaviors.
Drive
sales
by
engaging
customers,
building
baskets,
and
suggesting
product
pairings.
Support
Wild
Fork’s
service
standards
to
ensure
customers
feel
welcomed,
valued,
and
inspired
to
return.
Leverage
product
knowledge
to
confidently
recommend
solutions,
build
basket
size,
and
deliver
a personalized, engaging customer experience.
2.
Replenishment,
Merchandising
&
Store
Readiness
Stock,
rotate,
and
merchandise
products
to
ensure
a
full,
fresh,
and
visually
compelling
store.
Complete
FIFO
rotation
and
maintain
accurate
labeling
and
pricing.
Keep
the
store
clean,
organized,
and
customer-ready
at
all
times.
Support
planogram
changes,
promotional
sets,
and
daily
recovery
routines.
3.
Inventory
Support
Assist
with
receiving
and
processing
deliveries
with
care
and
accuracy.
Maintain
back-stock
organization
and
communicate
low
stock
or
product
issues
promptly.
Follow
shrink-prevention
practices
and
report
concerns
to
leadership.
4.
Freezer
&
Cold
Environment
Work
Confidently
work
in
cold
temperatures
(walk-in
freezer)
to
pull
products,
organize
stock,
and
execute
counts.
Adhere
to
food
safety,
sanitation,
and
freezer
safety
guidelines.
5.
Cash
Handling
&
Opening/Closing
Routines
Operate
the
POS
with
accuracy;
process
transactions,
returns,
and
exchanges.
Perform
opening
and
closing
duties
when
leadership
is
not
present, including
register
counts,
cash pulls, safe drops, store walkthroughs for readiness and safety
Follow
all
cash
handling
SOPs
with
precision
and
integrity.
6.
Team
Collaboration
&
Support
Work
closely
with
Team
Leaders
to
execute
daily
priorities
and
meet
store
goals.
Participate
in
training,
product
knowledge
sessions,
and
new
processes.
Actively
participate
in
ongoing
training
and
development
to
strengthen
product
expertise,
selling capability and consistency in execution.
Support
a
positive,
inclusive
team
culture
where
everyone
feels
valued.

Qualifications:

1
year
of
retail,
grocery,
hospitality,
or
food
experience
required.
Strong
customer
service
skills
with
enthusiasm
for
food
and
culinary
exploration.
Ability
to
work
in
fast-paced
environments
and
manage
multiple
tasks.
Comfortable
working
in
extremely
cold
temperatures.
Ability
to
lift
up
to
50
lbs
and
stand/walk
8–10
hours.
Flexible
scheduling
(mornings,
evenings,
weekends,
holidays).
Basic
math
skills
for
cash
handling;
POS
experience
a
plus.
Values
&
Behaviors:
We
look
for
Sales
Associates
who:
Show
determination
and
urgency
in
serving
customers.
Engage
with
humility,
sincerity,
and
pride
in
the
Wild
Fork
brand.
Demonstrate
discipline
and
ownership
in
every
task.
Work
respectfully
as
part
of
a
team.
Stay
curious
about
products,
cooking,
and
customer
needs.

Benefits:

Medical,
Dental,
&
Vision
Insurance
Health
Reimbursement
Account,
Flexible
Spending
Accounts,
Behavioral
Health
Matters
Program,
Live Health Online (Virtual Care)
Monthly
Bonus
Plan
401(k)
and
Company
Match
PTO:
Vacation,
Sick,
Birthday
PTO
Culinary
Perks:
Culinary
Training,
Chew
on
This
–
Monthly
Product
Giveaway,
Wild
Chef
–
Monthly Allowance to Shop in Store
Ongoing
Development:
Mentorship
Program,
Better
Futures
Program
(free
community
college)
Optional
Perks:
Fin
Fit
–
Financial
Resources,
Discounts
(cars,
cell
phones,
services
&
more),
Employee Referral Bonus Program
EOE,
including
disability/vets