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Specialist,Technical Account Management
Checkout.com · Shanghai, China
About The Role
Join <Checkout.com>, a leading fintech company that powers digital payments for major brands like eBay, Spotify, and Uber. As a Specialist in Technical Account Management, you will build and maintain strategic relationships with key clients, provide technical support, and drive customer success. You will also lead project management efforts, gather product feedback, and stay informed about industry trends. The ideal candidate will have at least 2 years of experience in an analytical or technical role, familiarity with the payments industry, and excellent communication skills.
- 建立和维护与关键客户的长期关系,作为他们在技术方面的主要联系人。
- 了解客户的业务需求和目标,主动识别优化支付解决方案的机会,确保成功采用和利用我们的产品。
- 提供专业指导和故障排除支持,解决客户的技术咨询,及时解决问题,确保支付基础设施的最小中断。
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