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Onsite Concierge Assistant (H/F/X) - Internship - Start Date May 2027 - Mallorca

Le Collectionist · Palma, Balearic Islands, Spain

On-siteImported listinginternship29 days ago

About The Role

Join Le Collectionist, the European leader in tailor-made luxury travel. As an Onsite Concierge Assistant, you will support our clients on-site with concierge and property-related requests, ensuring a seamless and exceptional experience. This internship is a unique opportunity to immerse yourself in the luxury hospitality industry and develop your skills in a fast-paced, dynamic environment.

  • Participer à la préparation des séjours des clients, y compris la collecte d'informations et la mise à jour des informations sur les propriétés.
  • Accueillir les clients à leur arrivée, effectuer des visites de la villa et être disponible pour répondre aux demandes de conciergerie.
  • Assister l'équipe dans le processus de départ des clients, y compris l'inspection de la propriété et la documentation des observations finales.

**Desired Profile**

  • Currently pursuing studies in **hospitality, tourism, business school**, or a related field.
  • Strong interest in the **luxury and hospitality sector**.
  • **Valid driver’s license.**
  • Interest in similar roles (villa management, concierge services).
  • Knowledge of the destination and its ecosystem, or a strong willingness to learn.
  • **Fluency in English**is required, and knowledge of Spanish or/and French is a plus
  • **Organized, meticulous, and detail-oriented.**
  • **Autonomous**, with excellent interpersonal skills.
  • Outstanding **written and verbal communication skills** to build strong relationships with clients and partners.
  • Customer-oriented, with a warm personality and the ability to create lasting connections.
  • Able to **manage multiple tasks simultaneously** and adapt to a fast-paced, demanding environment.

All our positions are open, with equal consideration, to candidates requiring specific accommodations related to a disability.

Additional Information

**Interview Process**

👋 **Steps:**

  1. HR Interview
  2. Manager Interview
  3. Case Study
  4. Case Study Presentation
  5. Call with our Regional Director

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