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Senior CRM and Data Analyst
Hermès · Bangkok, Thailand
About The Role
Join Hermès, a prestigious French luxury brand, as a Senior CRM and Data Analyst. In this role, you will be responsible for maintaining high levels of customer data quality and compliance, developing customer knowledge, monitoring customer performance, promoting customer culture and engagement, and deploying CRM and customer data projects. You will work closely with retail teams and other departments to enhance customer relationships and drive business success.
- Maintenir un haut niveau de qualité et de conformité des données clients.
- Développer la connaissance des clients pour mieux les servir.
- Surveiller régulièrement la performance des clients pour soutenir la performance de vente au détail.
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