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Technical Operations Engineer
Ebury · Mexico City, Mexico
About The Role
Join Ebury, a fast-growing fintech company, as a Technical Operations Engineer. In this role, you will provide comprehensive support across all areas of the business, troubleshoot applications and infrastructure issues, manage incidents, and collaborate with software engineering teams. You will work in a hybrid environment, with four days in the office and one day working from home. Ebury values diversity, inclusion, and continuous growth and development.
- Troubleshoot applications, services, and infrastructure issues reported by end-users of the systems developed by our engineering teams.
- Manage incidents, including communication with stakeholders and coordination with development teams.
- Collaborate with Software Engineering teams to establish support workflows and monitoring plans for new products and projects.
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