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Chief of Staff to the CEO
AirHelp · Barcelona, Spain
About The Role
Join our team as the Chief of Staff to the CEO, where you will partner directly with the CEO and executive leadership team to drive our next phase of growth. In this high-impact role, you will own the organizational operating cadence, ensuring rapid decision-making, seamless execution, and driving cross-functional initiatives across the enterprise. You will have exceptional early exposure to running a global, multi-product, multi-business organization.
- Assurer la cadence opérationnelle de l'entreprise, y compris le calendrier de planification, l'architecture des réunions exécutives, la structure des revues commerciales et le registre des décisions.
- Maintenir une vue unique et honnête de chaque projet matériel inter-entreprises, en prenant en charge l'intake, la séquence, l'escalade et la clôture.
- Prendre en charge l'ensemble du processus de réunion du conseil d'administration, de la revue trimestrielle des affaires et des investisseurs, y compris l'agenda, la coordination du pack, le niveau de qualité et le suivi de chaque action.
- Board-level process exposure, experience in multi-business or portfolio structures, and familiarity with travel, consumer digital, marketplace, or subscription businesses are all a strong plus — but a previous "Chief of Staff" title is explicitly not required
- 8-12+ years of structured problem-solving and programme delivery at pace — consulting, banking, corporate development, or an operating role with genuine cross-functional scope
- Commercially literate enough to follow a CFO's or CCO's argument about payback, margin, or allocation, and sharp enough to spot when it's weak
- A specific, real story of managing upward candidly — telling a senior leader something they didn't want to hear, and what happened as a result
- A high tolerance for ambiguity, and for being the least powerful person in a room full of principals
- A track record of running complex, cross-functional programmes to completion without formal authority over the people delivering them
- Exceptional written communication — much of what you produce are the documents that make a decision possible in the first place
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