AI Enablement Engineer

Join Phorest as a Staff Software Engineer — AI Enablement. In this highly autonomous role, you'll identify high-leverage opportunities across the business, use AI and automation to create measurable impact, and build scalable production systems. You'll also mentor others and help raise AI and engineering capability across the organization.

• Identifying and leading solutions to complex, high-leverage problems across the business, and establishing engineering patterns and standards.
• Working directly with functions to understand their goals and workflows, prioritizing where AI Enablement can create the most value, and driving work from problem through to outcome.
• Rapidly prototyping and delivering AI-powered tools, agents, automations or conventional software, making pragmatic build-vs-buy decisions based on value, capability, cost, security and maintainability.

• We’re looking for a Staff-level engineer who combines deep technical expertise, strategic thinking, strong product judgement and practical AI experience
• Excellent communication, listening and collaboration skills across technical and non-technical stakeholders
• Strong product and commercial instincts — able to take an ambiguous problem through discovery, experimentation, user feedback and production delivery
• Experience leading complex, high-impact technical initiatives across team or functional boundaries
• The ability to operate autonomously, influence without authority and drive critical work through to measurable outcomes
• Most importantly, you’ll be deeply curious about AI, constantly exploring what’s becoming possible, and motivated by turning those possibilities into meaningful improvements in how an organisation operates
• Strong judgement around the evolving AI landscape, build vs buy, governance, security, quality and cost
• A track record of raising the effectiveness of others through technical leadership, mentoring and knowledge sharing
• Strong strategic judgement — connecting technical decisions to business outcomes and balancing short-term experimentation with sustainable long-term solutions
• Preferably 10+ years experience designing, building and operating complex production software, with the technical breadth and judgement expected of a Staff Engineer
• Strong architecture and software engineering fundamentals across APIs, integrations, cloud infrastructure, security, scalability, observability and reliability
• You have a strong growth mindset, actively seeking and providing high-quality actionable feedback, and role model Phorest’s values as a culture ambassador
• Strong practical experience with modern AI, ideally including AI-powered products, internal AI tooling or production LLM applications
• Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box
• Experience building tools that help other teams use AI effectively, agentic systems, AI evaluation and orchestration, or establishing AI governance and managing AI tooling and model spend