Senior Product Designer

Join Blacklane, a luxury transportation service, as a Senior Product Designer. In this role, you will lead the design of complex journeys across our web and mobile platforms, ensuring alignment with our luxury brand identity. You will partner closely with Product and Engineering teams, set a high-quality standard, and demonstrate business impact through measurable outcomes. This position offers a flexible work environment, personal development opportunities, and a chance to make a difference in the community.

• Lead end-to-end product design, owning key product areas from discovery through delivery, including journeys, flows, wireframes, prototypes, and high-fidelity UI.
• Set and maintain a high quality standard for design, crafting refined interfaces with excellent hierarchy, typography, composition, and attention to detail.
• Drive alignment and decision-making by partnering with Product and Engineering to define the problem, shape scope, and make smart trade-offs across user needs and business goals.

• Tools: Proficiency in industry-standard design tools such as Figma, Claude Design/Code, Adobe Creative Suite, Typeform, and Miro
• Experience: 6+ years of relevant product design experience, with a portfolio showing shipped work across mobile and/or web, and clear evidence of outcomes
• Nice to have: Experience designing for premium/luxury brands or customers with high service expectations
• Advanced UX craft: Expert in interaction design, IA, user journeys, and designing for edge cases, not just the “happy path”
• Stakeholder influence: Strong communication and storytelling, able to present work clearly, handle critique well, and move decisions forward in a collaborative way
• Adaptability: Comfortable working in a dynamic, fast-paced environment and managing multiple priorities
• Cross-platform fluency: Ability to translate flows and systems across Web, iOS, and Android, adapting to platform conventions while staying consistent
• Product thinking and impact: Demonstrated ability to connect design work to business goals, prioritise effectively, and articulate impact using quantifiable results where possible
• Data-aware, experiment-led decision-making: Comfortable using product signals (qualitative and quantitative) to inform design decisions and measure success. Familiar with experimentation practices such as hypothesis framing, defining success metrics, and collaborating with Product and Engineering to validate impact
• Exceptional UI and visual design: A high level of polish, strong typography and layout instincts, and a sharp eye for micro-interactions and motion