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CAD Management_Creo Admin

T SystemsICTIndiaPvtLtd1 · Pune, MH, India

IT - Network / Systems / DB AdminOn-siteImported listingfull-timeabout 1 hour ago

About The Role

Key Responsibilities

Application Ownership & Governance

  • Own the Autodesk application portfolio, including AutoCAD, Revit, Fusion 360, Navisworks, Inventor, and Civil 3D
  • Define and maintain application roadmaps, upgrade strategies, and lifecycle plans
  • Act as the Single Point of Accountability (SPA) for all Autodesk-related decisions

Operations Support

  • Ensure high availability, stability, and performance of Autodesk applications
  • Oversee L2/L3 support, incident management, and root cause analysis
  • Work with infrastructure, VDI, and EUC teams to resolve performance and compatibility issues
  • Monitor SLAs, KPIs, and service health metrics

Vendor & License Management

  • Manage Autodesk licensing models, including Named User, Network, and Cloud-based licenses
  • Ensure license compliance, optimization, and cost control
  • Coordinate with Autodesk vendors and partners for renewals, audits, and escalations

Change, Release & Upgrade Management

  • Plan and execute version upgrades, patches, and hotfixes
  • Assess business impact and risks associated with upgrades
  • Coordinate UAT and rollout across user groups
  • Ensure minimal business disruption during releases

Security & Compliance

  • Ensure applications comply with IT security, data protection, and audit standards
  • Manage application access, authentication, and role-based permissions
  • Support internal and external audits related to software usage and compliance

Stakeholder Management

  • Partner with Engineering, Design, IT Infrastructure, Security, Procurement, and Finance teams
  • Translate business requirements into application solutions
  • Provide regular reporting on application health, risks, and improvement plans

Documentation & Knowledge Management

  • Maintain application documentation, SOPs, architecture diagrams, and runbooks
  • Contribute to knowledge base and training material creation

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