Operations and Office Assistant - Part Time
pibenchmark · Victoria, London
About The Role
Make a real difference at one of London’s foremost SaaS scale-ups:
Be ready to pioneer the future of AI, data analytics, and technology. Step into PredictX, where we don't just see AI as a fashionable bandwagon to hop on but have lived and breathed AI & ML in every aspect of our product for the past decade.
As an Enterprise SaaS provider, we're revolutionising critical decision-making for many of the world’s largest businesses, including 3 FAANGs, seeking empowerment through our integrative AI technology and Predictive Analytics.
**The Role:**
We’re seeking a versatile and proactive Operations and Office Assistant to contribute to our ongoing success. This role is perfect for a highly organised individual with a can-do attitude. You’ll be based in our Victoria, London office, supporting various departments including sales, and events.
If you thrive in a fast-paced environment, eager to learn, and have a passion for delivering exceptional results, we want to hear from you. This is an excellent opportunity to gain valuable experience in a thriving industry.
This role requires a versatile individual with a strong administrative background and the ability to thrive in a fast-paced environment.
Key Responsibilities
- **Office management and administration**
- **Reception Duties:** Manage incoming calls, emails, and visitors.
- **Office Maintenance:** Oversee office supplies, equipment, and maintenance issues.
- **Facilities Management:** Coordinate cleaning, repairs, and office layout.
- **Health and Safety:**Ensure compliance with health and safety regulations.
- **Event Management:** Organise company and social events.
- **Travel and Accommodation:** Book travel arrangements for staff.
- **Office Support:**Provide general administrative support to all department
- **Financial and Reporting**
- **Financial Management:** Process expenses, purchase orders, and invoices.
- **Reporting:** Prepare and submit required reports (e.g. CCS, security audit).
- **Project Support**
- **Project Assistance:**Contribute to various projects as needed (e.g., DetectX, Hotel Matcher).
- **Data Management:** Handle data validation and analysis.
- **Client and Stakeholder Management**
- **Client Support:** Assist with client meetings and events.
- **Stakeholder Liaison:** Maintain relationships with building management and suppliers.
- **People and Culture**
- **Onboarding and Off-boarding:**Support new and departing employees.
- **Team Support:** Contribute to a positive and efficient office environment.
Skills/Experience
- **Essential Skills**
- **Organisational and Time Management:** Ability to self manage, prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
- **Communication:** Excellent verbal and written communication skills for interacting with colleagues, clients, and external parties.
- **Interpersonal Skills:** Strong relationship-building and teamwork abilities to collaborate effectively with different departments.
- **Problem-Solving:**Ability to think critically and find solutions to challenges.
- **Attention to Detail:**Meticulous approach to ensure accuracy in tasks and data management.
- **Adaptability:**Flexibility to handle changing priorities and responsibilities.
- **Proficiency in IT:** Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- **Experience**
- **Office Administration:** Proven experience in a similar role, handling a variety of administrative tasks.
- **Event Management:**Experience in planning and executing events, including budgeting and coordination.
- **Customer Service:**Strong customer service orientation to interact with clients and visitors.
- **Project Management:** Ability to support and contribute to various projects.
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