Facilities and Maintenance Associate

**About the Role**

We are looking for a Facilities & Maintenance Specialistto maintain our office facilities, equipment, and building systems in optimal working order. In this hands-on role, you will perform technical repairs across AC split systems, basic electrical / plumbing / civil work setups, and general office infrastructure while coordinating regular maintenance schedules. You will work directly with internal stakeholders to understand office issues, diagnose root causes, and deliver cost-effective, practical solutions quickly

What you will do

• **Technical Maintenance & Repairs:** perform hands-on troubleshooting and simple repairs for AC split units, piping/plumbing systems, electrical wiring, MCB panels, and general office hardware.
• **Routine Preventive Cadence:** Coordinate and execute scheduled preventive maintenance cadences for office facilities, HVAC, lighting, and power infrastructure to minimize operational downtime.
• **Problem Solving & Diagnostics:** Assess reported facility issues, identify root causes, and implement practical short- and long-term repair solutions. Manage all maintenance tickets and requests to ensure effective and cost-efficient resolution within agreed SLAs.
• **User & Stakeholder Coordination:** Engage directly with office teams to understand facility complaints, communicate resolution timelines, and minimize disruption to daily operations.
• **Cost & Resource Efficiency:** Evaluate repair requests to recommend and execute the most cost-effective solution without compromising safety or quality.
• **Vendor & Supply Management:** Coordinate with external contractors or building management for specialized repairs and assist in inventory tracking for maintenance of spare parts and tools.
• **Safety & Compliance:** Ensure all maintenance and repair activities strictly adhere to workplace health and safety (WHS) standards and electrical safety practices.

What you will need

• **Technical Experience:** 2–4 years of practical, hands-on experience in office facility maintenance, building services, or technician roles.
• **Core Technical Skills:** Proven working knowledge and practical troubleshooting skills in plumbing, AC Split systems, refrigerant piping, basic electrical circuitry, and MCB distribution boards.
• **General Handyman Proficiency:** Skilled in executing simple carpentry, plumbing, lighting, and general office hardware repairs independently.
• **Diagnostic & Practical Thinking:** Strong capability to analyze physical facility issues on-site and execute effective, budget-conscious solutions.
• **Communication & User Service:** Friendly, clear, and proactive communication skills to interact with internal employees and understand office facility requests.
• **Organizational Skills:** Ability to prioritize urgent repair tickets, manage routine maintenance schedules, and follow up consistently.
• **Vendor Oversight:** Since the role involves coordinating with contractors or building management, explicitly look for experience in supervising third-party service providers.