Virtual Hotel Customer Service Coordinator

**Location:** Remote

**Position Summary**

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

**Responsibilities**

Understand client needs and travel preferences

Provide hotel recommendations and confirm reservations

Manage booking changes and follow-up communication

Keep detailed, accurate client records

**Requirements**

Organized and dependable

Comfortable with digital tools and remote communication

Friendly, professional demeanor

Willingness to learn the travel booking process

**Why Join Us:**

Collaborative remote environment

Hands-on guidance and self-paced training

Access to industry partnerships and hotel programs