IT Operations Specialist

**About Us**

Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly.

**About the Role**

You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should.

**Key Responsibilities**

• Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.
• Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.
• Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment.
• Keep an up-to-date inventory of IT assets and licenses.
• Provide first-line IT support to colleagues and escalate issues to vendors when needed.
• Work with Security and other teams to make sure IT processes follow banking standards.

**Requirements**

• At least 2 years of experience in IT operations, IT support, or a similar role.
• Fluent English, written and spoken. This is a must.
• Fluent English, written and spoken. This is a must.
• Hands-on experience with hardware setup, maintenance, and troubleshooting.
• Experience with user account and access management.
• Organized, reliable, and able to manage several requests at once.

**Nice to Have**

• Experience in a bank or another financial institution.
• Familiarity with IT security practices in a regulated environment.

**Working Conditions**

• Full-time position, working from our Tbilisi office.
• This role requires full commitment: candidates must not hold another job alongside this position.