HR Operations Specialist - Malaysia
Henkel · Kuala Lumpur, MY
About The Role
About this Position As an HR Operations Specialist, you will play a key role in delivering a consistent, efficient, and employee-focused HR experience across the organization. This position serves as a trusted partner to employees, HR teams, and business stakeholders by ensuring that core HR processes and employee data are managed accurately, compliantly, and with a high standard of service. Your work will directly support the smooth execution of the employee lifecycle, helping create a positive workplace experience while maintaining operational excellence. You will be part of a collaborative HR Operations team that works closely with HR Business Partners, Payroll, HR Systems, and other functional teams to provide reliable HR support and continuously improve processes. This role offers the opportunity to contribute to meaningful improvements in how HR services are delivered, combining attention to detail, problem-solving, and customer focus to help the organization operate effectively and support its people. What you´ll do Coordinates and executes the HR activities and administrative tasks to ensure effective day-to-day HR operations and service delivery Provides support to managers and employees and executes respective HR processes at the country level; Ensures HR practices and policies are compliant to corporate standards, audit requirements, statutory regulations and local laws Assists in the development and updating of HR policies and procedures; Prepares and maintain reports required by federal, state, and local regulatory agencies Communicates company policies and ensure they are understood and followed within the organization; Supports HR Projects and initiatives, organize employee sessions and workshops, new hire orientation, townhalls, and other employee activities To liaise with the external vendors for employment pass application/renewal processes, medical health insurance, medical outpatient, and employee assistance program (EAP) Identify areas for improvement and adopt best practices, with focus on user experience HR key metrics analysis and reporting on regular basis; enable analytics culture within HR Analyze HR data to provide actionable insights Lead HR projects, initiatives and track key metrics. Lead and assist with HR projects and initiatives, ensuring smooth execution across the region
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