AVP, Claims-Motor

Routinely monitor and review field operations performance, expenses, and take action as necessary, nationwide Internal coordination to ensure compliance of internal processes/procedures, with agreed cost structures/discounts, and compliance regulations Review and propose new processes for approval, as required by the operational/customer needs, in addition to support of Business Development Regular supervision of regional branch claim operations, including on-site visits as necessary Support in ensuring compliant claim handling per OIC and TGIA guidelines and regulations Meet with potential with service providers, as necessary, to negotiate additional discounts and improve services Assist stake-holders by providing training on Claim systems, new regulations, and claims handling Support and coordinate user activities and feedback for IT initiatives, UAT, and requirement building

A bachelor degree in any field. Good communication and be able to sort out any immediate problems. Service-minded, be enthusiastic and accountable for any assigned duties. Be patient, intentional and ready to develop. Be skilled in Microsoft Office, including excel, and proficient in viewing, compiling, and analyzing data/reports Capacity to communicate in spoken and written English is a plus 3-5 years’ experience in Motor Claims handling.