Senior Director of AI Operations & Enablement

Join Dow Jones as a Senior Director of AI Operations & Enablement. In this high-autonomy, high-visibility role, you will reengineer how work gets done across Product & Technology, prototype AI-enabled workflows, and turn fragmented processes into scalable, AI-native operating models. You will work directly with the SVP, Head of Technology Operations, and have the opportunity to shape something new at Dow Jones.

• Operar como un multiplicador estratégico, poseer y dirigir prioridades críticas de operaciones tecnológicas de manera independiente.
• Liderar la reingeniería de procesos a gran escala en operaciones tecnológicas y funciones adyacentes de productos y tecnología.
• Prototipar automatizaciones habilitadas por IA y herramientas internas personalmente, sin necesidad de transferir a ingeniería.
• Bachelor's degree or equivalent practical experience; advanced degree welcomed but not required
• Equally credible interviewing a C-suite leader and a frontline operator; you adjust register without losing substance
• Working understanding of how AI is reshaping enterprise operations: model capabilities, agent patterns, retrieval, evaluation, and the integration surface between AI tooling and the SaaS stack businesses run on
• Demonstrated ownership of cross-functional process reengineering at enterprise scale: you've personally interviewed leaders and operators, mapped as-is workflows, designed to-be operating models, and shipped the change. Possess a strong System Thinking mentality
• Track record of operating as a trusted force-multiplier to a senior executive, taking ambiguous directives, returning structured outcomes, and consistently raising the bar on quality, accuracy, and judgment
• Strong written and verbal communication — including the ability to translate technical decisions into business terms and back
• Hands-on technical fluency with modern AI tooling; comfortable building prototypes, automations, and internal tools yourself using AI coding assistants and agentic development environments. You read code, write code, and ship working software when speed matters
• 15+ years of progressive experience spanning technology operations, product or program management, management consulting, or transformation roles with a clear pattern of taking on increasingly ambiguous, high-stakes mandates
• Bias toward shipping, prototyping, and learning in public over polishing in private
• Proven ability to balance strategic framing (where this matters in 18 months) with tactical execution (what ships this week)
• Strong relationship-building instincts across Product, Technology, and business/GM stakeholders; you build coalitions without authority