Expansion Account Manager

Join Warp, a fast-growing startup, as our first Expansion Account Manager. In this pivotal role, you will own a portfolio of existing commercial and enterprise accounts, driving renewals, upsells, and multi-team adoption. You will help build the expansion playbook from scratch, collaborate closely with engineering, growth, and leadership, and monitor credit consumption and usage commitments. This position offers a competitive benefits package, including medical, dental, and vision coverage, equity, flexible work locations, and paid time off.

• Propriétaire d'un portefeuille de clients commerciaux et d'entreprise existants, responsable des revenus d'expansion, de la rétention nette et des renouvellements.
• Définir et construire le playbook d'expansion à partir de zéro, en définissant comment Warp se développe au sein de ses comptes stratégiques.
• Collaborer étroitement avec l'ingénierie, la croissance et la direction pour faire remonter les signaux du terrain.
• 5+ years experience with expansion and renewal sales, including owning a book of business — ideally in a fast-paced startup environment
• Comfort navigating usage-based and credit-model pricing — you can explain 'why things are changing' in a way that builds customer confidence
• Experience selling technical products — dev tools, infrastructure, data/AI platforms, or similarly complex multi-stakeholder solutions
• Experience selling to engineering teams or developer-facing products — you know how to earn trust with technical buyers
• Proven track record of outperformance — top-quartile results, President's Club, or clear evidence you've been an outlier on your team
• Comfortable with ambiguity and change — you default to figuring it out, not waiting to be told
• Hands-on experience with tools like HubSpot, sales engagement platforms (Apollo, Outreach, or similar), and BI/usage dashboards
• Experience with PLG-to-enterprise expansion motions and usage-based pricing models
• Familiarity with the AI/LLM landscape and how it shapes buyer conversations