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Senior Customer Training Consultant (Australia)
Filigran · Sydney, New South Wales, Australia
About The Role
Join Filigran, a fast-growing cybertech company dedicated to revolutionizing cyber threat management. As a Senior Customer Training Consultant, you will play a key role in delivering training to our global customer base, shaping our training delivery model, and contributing to strategic initiatives. You will work closely with cross-functional teams and have the opportunity to make a significant impact in the cybersecurity industry.
- Assumer la responsabilité de la livraison de sessions de formation en personne et virtuelles, en veillant à offrir des expériences d'apprentissage pratiques et percutantes.
- Collaborer à la conception du modèle de livraison de la formation, en contribuant aux décisions concernant la cadence, le format, l'emballage et l'évolutivité.
- Fournir des conseils sur la feuille de route du produit en faisant remonter les lacunes récurrentes des apprenants et les points de friction de la plateforme.
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