Employee Relations Manager

Join our team as an Employee Relations Manager, where you will provide high-quality ER services, manage end-to-end casework, and support business change initiatives. You will also contribute to the development of people policies, analyze ER data, and build strong relationships with key stakeholders. The ideal candidate will have knowledge of Dutch employment law, proven experience in ER case management, and be fluent in Dutch and English.

• Provide high-quality employee relations services by coaching and supporting line managers throughout the employee lifecycle.
• Manage end-to-end Employee Relations casework, advising and coaching line managers on issues such as sickness absence, performance management, and complex cases.
• Oversee the relationship with the Arbo Service Provider, ensuring compliance with the Gatekeepers Act and supporting managers through absence cases.
• Excellent interpersonal and cross-cultural communication skills
• Strong stakeholder management skills, with the ability to build relationships, resolve issues, and understand business drivers
• Knowledge of Dutch employment law, including the Gatekeepers Act (Wet Verbetering Poortwachter), and its practical application
• Self-motivated, organised, adaptable, and resilient
• Proven experience in Employee Relations case management, including sickness absence, disciplinary, performance, and grievance matters
• Experience working within HR teams, ideally in customer-focused or commercial environments
• Broad understanding of the HR employee lifecycle and the role of ER within it, including interactions with other HR functions
• Proficient in Microsoft Office, HR systems, and workflow/case management tools
• Fluent in Dutch and English