Manager, Brand Performance Support CALA

This is your chance to be part of an in-house Brand Performance Support (BPS) team that delivers responsive support to Hotel Leaders across the CALA region (Caribbean and Latin America) with over 300 hotels in the portfolio. As Manager of BPS, you will partner with the broader organization to help analyze, create, implement, and provide resources to support our hotel leaders. Reporting to the Senior Director BPS CALA, you will focus on assisting hotels in overall performance across all Brand Performance metrics, including but not limited to commercial, Honors, guest experience and Quality Assurance.