Hotel Operations Manager - Full Time (Tropicana Laughlin)

Manages the operations of the Front Desk and Bell/Valet. Oversees the day to day operations of the front desk. Ensures guest satisfaction in providing top quality customer service and hospitality using company service behavior standards. Responsible for interviewing, training, selection and adjusting rates of pay and hours of work, directing the work of employees, maintaining production, performance appraisals, handling employee complaints, disciplining employees, planning work, providing for safety and security, and monitoring or implementing legal compliance matters.