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Customer Success Manager - Large Accounts (H/F)
Wakeo · Paris, Ile-de-France, France
About The Role
Join Wakeo, a fast-growing SaaS company revolutionizing intercontinental transportation with AI-based technology. As a Customer Success Manager, you will be the trusted advisor for our large accounts, driving usage, ensuring customer success, and identifying upsell opportunities. You will have the opportunity to work in a dynamic, international environment and make a direct impact on the company's growth.
- Être un expert sur notre produit et maintenir une connaissance à jour des industries de la chaîne d'approvisionnement et des transports.
- Gérer proactivement plusieurs comptes pour garantir le succès du client dans le renouvellement des services, l'adoption des produits.
- Identifier et conclure des opportunités de vente incitative et de vente croisée.
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