Technical Account Manager - Italy

Join HiPay, a leading payment solutions provider, as a Technical Account Manager in Italy. In this role, you will be the key point of contact between our merchants and internal teams, ensuring smooth integrations and high-quality solutions. You will provide technical and functional consulting, manage integration projects, organize technical workshops, and oversee client delivery. This position offers personal growth, career advancement, and the opportunity to be part of a dynamic team.

• Provide technical and functional consulting during the pre-sales phase, and advise on best practices for integrating payment solutions.
• Manage the integration project for new clients in your portfolio from onboarding onward, and oversee client delivery in collaboration with the functional tester.
• Act as the technical reference for the Italian payments ecosystem, supporting merchants during testing and troubleshooting of local payment methods.

This job is a perfect match if… 🤝

• You have at least 3 years of experience in a similar role or a strong technical background.
• 🤓 Tech enthusiast: curious and always on the lookout for new technologies.
• 🎯 Detail-oriented and precise: your attention to detail is your strength.
• 🌍 Multilingual: fluent English is a must.
• 🎼 Project orchestrator: experience in project management is appreciated.
• 🎤 Strong communication skills: excellent communicator, both written and spoken.
• 💻 Technical skills: HTML, JavaScript, PHP… you know your way around code.
• ➕ Bonus: knowledge of CMS (Magento, Prestashop…) is a real asset.