Senior Program Manager (Technical, Fraud Operations)

Join Remitly, a leading digital remittance company, as a Senior Program Manager in the Fraud Program team. In this role, you will independently drive complex, multi-workstream programs aimed at reducing fraud-related losses and improving detection capabilities. You will collaborate closely with engineering, analytics, compliance, and operations teams, and report to the Senior Manager of Fraud Program and Analytics. This position offers a competitive salary, generous benefits, and opportunities for professional development.

• Independently own and drive complex, multi-workstream programs that reduce fraud-related losses and improve our ability to prevent and detect malicious activity.
• Translate fraud trends and risk signals into technical and product requirements, partnering with engineering and analytics to close systemic gaps and deliver scalable controls.
• Lead fraud risk assessments for new products and geographic expansions, independently driving business requirements from discovery through delivery and ongoing maintenance.
• Working SQL skills; comfort querying and interpreting fraud and operational data to inform program decisions
• Bachelor's degree; financial crimes certifications (CFE, CFCS, etc.) are a plus
• Demonstrated ability to independently own complex, multi-stakeholder programs in a high-ambiguity environment
• Experience building fraud controls from the ground up across new or evolving products
• Willingness to provide support during non-business hours during acute fraud events; this role is exempt from overtime pay
• Experience in payments, fintech, remittances, or money movement strongly preferred
• Strong technical fluency — able to engage with engineers and analysts on system behavior, data pipelines, rule engines, and product architecture; capable of evaluating technical tradeoffs and contributing to solution design
• Familiarity with fraud detection systems, rule engines, and machine learning models
• Experience applying AI tools to meaningfully scale your work — ideally including designing or contributing to AI-assisted workflows, not just tool usage
• 7+ years of experience in program management, with a strong focus on fraud, trust & safety, risk, or a related technical domain