Customer Experience Specialist
utilitiesone · Moldova
About The Role
US Software Solutions is a software development company focused on providing digital technologies to the Utilities, Telecommunications, Energy Efficiency, Renewable Energy, and Gas/Electricity sectors. Thanks to a team consisting exclusively of experts in their field, we are ready to supervise any project, regardless of its complexity and scale.We are looking for a Customer Experience Specialist to follow up with customers after field services are completed. You will confirm service quality, identify any issues, document customer feedback, and escalate concerns when <needed.Work> schedule:Monday - Friday from 15:00 till 23:00
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