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HR Admin Support

MY WIRELESS · PR - SAN JUAN - D4 - San Juan, PR 00927

On-siteImported listingfull-timeabout 1 month ago

About The Role

DescriptionAbout the Role

Seeking a detail-oriented HR Administrative Support professional to join our Human Resources team. This role plays a critical part in ensuring compliance with core HR administrative functions, state and federal agency reporting, and payroll-related obligations. The ideal candidate is organized, dependable, and comfortable handling confidential employee information in a multi-state environment.

You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized.

Key Responsibilities

HR Administrative Support

Assist with HR audits, reporting, and processes
Respond to routine HR inquiries or escalate as appropriate
Support special HR projects as assigned
Pull and organize employee files for legal or audit requests

State & Agency Correspondence & Compliance Support

Manage reporting and correspondence with state and government agencies, including but not limited to:

Unemployment insurance claims and inquiries
State disability and paid leave claims
New hire reporting requirements
Employment and wage verification requests from authorized agencies

Track agency deadlines and maintain documentation to support compliance and audits
Coordinate with payroll and HR leadership to resolve agency-related issues or discrepancies

Payroll & Compliance Support

Process and administer wage garnishments, including child support orders, tax levies, and creditor garnishments, in compliance with federal and state regulations
Monitor garnishment notices, calculate withholdings, and ensure timely remittance and responses

Employee Records & Verifications

Process employment verification requests (income, job title, employment dates) in accordance with company policy and privacy laws
Maintain accurate and up-to-date employee records within the HRIS (Paycom)
Ensure proper documentation, retention, and audit readiness

Qualifications

Previous experience in HRIS, HR administration, or data management. Ticketer experience preferred.
Strong attention to detail and ability to manage multiple tickets efficiently.
Comfortable handling confidential and sensitive employee information.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

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