GTM & Enablement Program Manager

Join Observe, now part of Snowflake, as a Go-to-Market & Enablement Program Manager. In this highly cross-functional role, you will design and operate onboarding and enablement programs to support our Go-to-Market organization. You will own the operational execution of these programs, manage quarterly onboarding schedules, coordinate cross-functional subject matter experts, and track onboarding effectiveness. This position requires exceptional program management skills, strong executive communication, and a deep understanding of enterprise software sales.

• Own the operational execution of Go-to-Market onboarding and enablement programs from planning through delivery, including managing schedules, boot camps, and learning calendars.
• Coordinate cross-functional subject matter experts to deliver onboarding sessions and enablement initiatives, ensuring that enablement materials and content libraries remain organized and current.
• Establish feedback loops with managers and new hires to identify knowledge gaps and recommend program enhancements, tracking onboarding effectiveness through key performance indicators.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously
• Experience managing cross-functional programs from planning through execution
• Familiarity with modern enterprise sales methodologies such as MEDDIC/MEDDPICC or Challenger
• Experience coordinating multiple stakeholders and driving projects forward without direct authority
• Experience supporting enterprise software or SaaS sales organizations
• 3+ years of experience in Sales Program/Project Management, Sales Enablement, Revenue Enablement, or Go-to-Market Operations
• Excellent verbal and written communication skills with confidence interacting across all levels of the organization
• Demonstrated ability to use data, metrics, and feedback to improve programs and business outcomes
• You are proactive, resourceful, and comfortable navigating ambiguity
• Creative problem-solving mindset with a passion for continuous improvement
• Experience in Sales Enablement, Customer Enablement, Learning & Development, or Revenue Enablement
• You think strategically while executing flawlessly on operational details
• Experience working in fast-paced, high-growth technology companies
• Experience managing learning content libraries, onboarding curricula, or enablement platforms
• Former Account Executive or Sales Engineer who transitioned into program management or enablement
• You enjoy measuring outcomes, gathering feedback, and continuously improving how work gets done
• You build strong relationships and communicate effectively with a wide range of stakeholders
• Experience supporting onboarding programs within a high-growth SaaS organization
• You are energized by creating exceptional onboarding experiences and scalable enablement programs
• Strong presentation, facilitation, and stakeholder management skills
• You naturally bring structure to complex, cross-functional initiatives
• You are an exceptional program manager who thrives on organization and execution
• Knowledge of enterprise sales processes and go-to-market motions