Receptionist

Summary and QualificationsSummary of Position

As the ‘face’ of the Summit Church, the Receptionist is the first one to greet, direct, assist and demonstrate the love of Christ to individuals who are calling or visiting the church.

Qualifications and Requirements

Loves Jesus and people, and has a desire to put that love into action
Friendly and engaging demeanor; enjoys demonstrating the gift of hospitality
Demonstrates a high level of patience dealing with people in all circumstances; experience with customer service is a must
Determination to be professional and positive in demeanor, even when it can be challenging to do so
Ability to remain calm in chaotic and stressful situations
Flexibility to handle sudden change and adapt to get the job done
Values ‘behind the scenes’ tasks as important to the big picture mission of the church
Strong verbal and written communication skills
An active member of the Summit Church or willing & able to become a member

ResponsibilitiesResponsibilities

Champion the front desk; provide excellent hospitality and a great first impression to all guests and staff, help guide guests and connect them with who they came to see, get the answers they need, etc.
Answer the main phone line; direct calls and answer questions for all types of requests from all types of people
Be the hub of general church knowledge; answer all types of general and random questions from everyone inside and outside the church
Keep the front desk and reception area neat and tidy