Account Manager (EMEA)

Join GRESB, a leading organization in sustainability benchmarking and ESG. As an Account Manager, you will own the complete commercial relationship with a portfolio of clients in the global real assets industry. You will drive retention, expansion, and long-term customer outcomes while becoming a trusted advisor to key stakeholders. This role offers flexibility, professional development opportunities, and the chance to work with international clients.

• Assumer la responsabilité de l'ensemble du cycle de vie du client, de l'intégration au renouvellement, en veillant à la satisfaction et à la fidélisation.
• Identifier les opportunités d'expansion au sein du portefeuille de clients, diriger les renouvellements et les négociations commerciales.
• Agir en tant que conseiller de confiance, en fournissant des conseils stratégiques et en aidant les clients à maximiser la valeur des produits et services de GRESB.
• Fluent in English, German, and/or French
• Has 2–5 years of Account Management, Customer Success, or Real Estate experience
• Wants to take the next step toward managing larger, more strategic accounts
• Has managed a portfolio of SMB or Mid-Market customers
• Enjoys commercial conversations and identifying growth opportunities
• Is confident presenting to customers and building stakeholder relationships
• Is excited about working with international clients