← Back to job listings
JO
Service Desk Analyst I (Trilingual: English/Spanish/Portuguese)
jobs-auxis · Costa Rica | CO-Bogotá, H, CR
About The Role
The SD Analyst Level I is the first point of contact for the users who call our IT Service Desk. The SD Analyst Level I answers incoming calls, tracks all information in a call tracking system, Troubleshoots basic End User issues on various software applications, hardware, network and telecommunications systems and provide basic desktop support. The SD Analyst Level I escalates unresolved problem/issues/requests to the proper Tier 2 and Tier 3 support teams.
Similar roles you might like
See all →A
Auxiliar de Bodega - Materia Prima (334680)
ArcelorMittal
Salary not disclosedPosted today
AL
ANALISTA DE COMPRAS
Aliaxis Latin American Services SA (Costa Rica)
Salary not disclosedPosted today
DE
GESTOR DE COBRO
Durman Esquivel SA (Costa Rica)
Salary not disclosedPosted today
DE
INGENIERO DE RIEGO
Durman Esquivel SA (Costa Rica)
Salary not disclosedPosted today
I
BODEGUERO
Iadugs
Salary not disclosedPosted today
KH
Brand Build Activation Analyst
Kraft Heinz
Salary not disclosedPosted today
U
Property Villa Manager - Costa Rica
Utopia
Salary not disclosedPosted today
BS
R&D Technician II - Cartago - Shift A | 1-Year Temporary Position
Boston Scientific
Salary not disclosedPosted today
This is an external listing. JobSpring does not represent or verify the employer. Report this listing