Connections Operations Specialist

Join as a Connections Operations Specialist, where you will manage daily operations related to supplier integrations, troubleshoot issues, optimize workflows, and support internal and external stakeholders. Your role is crucial in maintaining system stability, resolving technical issues, and ensuring smooth communication between all parties. Enjoy a competitive salary, a vibrant work environment in Amsterdam, and various benefits including a monthly internet allowance and a 20% employee discount code for museums and venues worldwide.

• Manage daily operations related to supplier integrations, ensuring product connectivity is maintained efficiently.
• Troubleshoot issues, optimize workflows, and support internal and external stakeholders with bookability and inventory management tasks.
• Monitor, troubleshoot, and resolve issues related to supplier API connections, serving as a main point of contact for connectivity-related inquiries.
• 1+ years of experience in a similar role
• Proactive problem-solving mindset and accuracy
• Familiarity with internal tools (Jira, Kustomer etc) and workflows
• Excellent communicator in English, both orally and in writing
• Basic understanding of troubleshooting API integrations
• Living in the Netherlands
• Basic communication skills as the main point of contact with different stakeholders
• Basic ability to analyze and interpret data to identify issues
• Basic spreadsheet skills for data visualization