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Capacity Planning Analyst

careers.allianz.com · Cairo, Egypt

On-siteImported listingfull-timeabout 1 month ago

About The Role

We are looking for a Capacity Planning Analyst to manage end-to-end headcount resource planning for a global insurance enterprise. You will implement best practice planning, collaborate with senior leadership, and provide recommendations for contact volume allocation. Ideal candidates have experience in workforce management and capacity planning within contact centres.

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