Senior Operation Coordinator – Air Freight (Night Shift)

In this position you are responsible for direct interaction with our customers, airlines, co-loaders. Proactive customer service, problem solving, customer follow up, and interaction with AIT global network. Your day to day activities will include (but not exhaustive to) shipment processing, shipment monitoring, providing key milestone updates to the customers, deviation resolution, physical cargo checks and customs activity in both import and export. To be able to hold this challenging position at the Air department, you preferably have work experience in a similar role as Air Freight forwarder. Currently the working hours are between 09:00 - 18:00. In addition, there are stand-by shifts for out of office hours.