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Admissions Coordinator
Spectrum Health Systems · Lowell, MA 01851
About The Role
Description
- Location: Lowell, MA – Inpatient Treatment Program
- Available Schedules: Sunday-Thursday 7:00am-3:30pm & 3:00pm-11:30pm. Tuesday-Saturday 7:00am-3:30pm & 3:00pm-11:30pm
Benefits
- Health, dental, vision insurance/additional voluntary insurances
- Company-paid life insurance/employee assistance programs
- Generous paid time off accrual
- Tuition reimbursement/loan repayment options
- 401k with company match up to 7%!
- Discounts on wide array of services/entertainment nationwide
The Admissions Coordinator is responsible for
- Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
- Ensuring a safe and secure environment through effective management of the waiting area.
- Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.
Qualifications
Qualifications
- Must have a minimum of a high school diploma or equivalent.
- One year experience in a healthcare or customer service field preferred
- Experience in substance abuse or mental health field preferred
- Must have excellent verbal, social and writing skills
- Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
- Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies
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