About The Role

Description

The Front Desk Seasonal role is a hands-on support position that combines front desk coverage, customer hospitality, and general office support to keep a high-volume office organized during the Annual Enrollment Period.

| Job Duties |

| --- |

| Greet/interact with customers as they walk into the RetireMed office |

| Triage / communicate with walk in customers to understand their needs and determine the right next steps to support them which includes scheduling appointments |

| Utilize Microsoft suite of products to manage the daily schedule of appointments and notify advisors |

Qualifications

| | |
| --- | --- |
| MINIMUM | DESIRABLE |
| Education, Credentials, Licenses: High School Diploma or GED | |
| Specialized Knowledge: Proficient in MS Office (Word, Excel, PowerPoint, Outlook, Teams) | Proficient in Microsoft Dynamics CRM software |
| Kind and Length of Experience: 6 months experience in an office support position | 1 year plus experience in an office setting |

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