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Customer Support – Part-Time

Bruce Studios · Stockholm, Sweden

Customer SupportImported listingpart-timeabout 3 hours ago

About The Role

Bruce Studios is on a mission to redefine how people train, recover, and feel good – every day. To help us keep growing and supporting our amazing community, we’re now looking for a committed and reliable team member to join our support team.
This is an hourly-based role focused on weekdays, with shifts available during both daytime and evening hours. We’re looking for someone interested in a long-term collaboration who can combine the role with other work, studies, or personal projects. While the role offers flexibility, we’d love for you to work from our office 2–3 days a week.
What you´ll do
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Provide first-line support for our members in Sweden, Norway, and Denmark
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Advise members on our different membership options
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Handle incoming questions and issues efficiently by offering helpful, solution-oriented responses
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Identify and report bugs or other issues in the app
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Support the team with various administrative tasks
What we want you to bring
First things first – your background matters less than your mindset. If the points below describe you, we’d love to hear from you:
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A quick learner who can handle multiple systems and conversations at once
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Thrives in a fast-paced environment and enjoys taking ownership
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Flexible, service-minded, and genuinely enjoys helping others
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A natural problem solver
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Comfortable doing calculations
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Fluent in English and at least one Scandinavian language (Swedish, Norwegian, or Danish) – bonus if you speak two
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Citizen of Sweden
What we offer you
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A flexible and fun work opportunity
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A welcoming company culture and supportive team
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A Bruce Black membership (yes, you get to work out too!)
How to apply
Does this role sound like the right fit for you? Great – we’d love to hear from you!
Apply directly via Teamtailor by uploading your CV (in English or Swedish) and adding a short personal note about why you're excited about this opportunity and how you’d contribute to the team.
We value a diverse and inclusive workplace, and we warmly welcome applicants of all gender identities, ages, backgrounds, and abilities.

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