Accounts Receivable Officer

About the Role

A well-established Australian FMCG organisation undergoing global expansion. They are looking for a high-performing Accounts Receivable Officer with strong collections experience to join their Shared Services team in Manila.
This role is ideal for someone who thrives in a high-volume, customer-facing AR environment and enjoys managing the full receivables cycle while driving timely collections and resolving complex account issues.

Key Responsibilities

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Manage end-to-end Accounts Receivable and collections process
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Perform reconciliations, posting of receipts, and variance investigations
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Monitor and manage aging accounts and overdue balances
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Conduct collections calls and email follow-ups with customers
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Resolve disputes and collaborate with internal stakeholders for resolution
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Ensure accurate and up-to-date documentation of transactions
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Prepare and send customer statements
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Identify collection risks and escalate issues where needed
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Handle manual invoicing processes when required
What We’re Looking For
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Minimum 5 years’ experience in Accounts Receivable with strong collections exposure
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Experience handling high-volume accounts and customer interactions
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Strong reconciliation and problem-solving skills
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High attention to detail and accuracy
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Excellent communication skills, especially for collections and client-facing tasks
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Ability to work independently in a fast-paced environment
Nice to have:
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Experience with Dynamics 365 or similar ERP systems
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Exposure to Australian clients, processes, or NDIS
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Strong Excel skills (reporting, reconciliation, data handling)
Why Join This Opportunity
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Work with a stable and growing Australian business
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Exposure to international AR processes and stakeholders
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Be part of a supportive shared services team environment
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Opportunity to contribute to process improvement and operational efficiency
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Competitive package and long-term career growth