Store Operations Specialist

Store Operations Specialist
MISSION: We empower people to design their best life at home through style, quality, and everyday value.
VISION: To be the most loved home brand inspiring people to live beautifully every day.
Job Summary:
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets.
Key Roles and Responsibilities
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Provides customers a positive shopping experience.
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Performs cashier duties accurately while processing all transactions per policy.
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Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
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Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
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Unload, process, and stock freight to correct location, following merchandising guidelines.
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Timely and thorough incident reporting compliance.
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Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
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Performs and trains team on store freight processing and merchandising responsibilities
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Operates all equipment in a safe manner per directed procedures.
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Ensures a safe working and shopping environment while minimizing shrink and damages.
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Execute company directives, policies and procedures timely, accurately, and thoroughly.
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Open Availability
Qualifications and Competencies:
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At least 18 years old
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High School Diploma/Equivalent
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Ability to work a flexible schedule including nights, weekends, and some holiday
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Ability to lift a minimum of 50 lbs., team lift 100 lbs.
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Contributes to a customer focused environment while demonstrating excellent service.
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Communicates clearly with customers, team and leadership.
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Reliable and trustworthy
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Ability to work effectively independently and within a team to perform all tasks as assigned.
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Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
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Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
VALUES:
Create and Inspire – Creativity and innovation inspire our customers and each other to do better and be better together.
Win Together – Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win.
Do The Right Thing – Design it right, make it right, and always do it right – with integrity, transparency, and accountability for our customers, our team and community at large.
Make It Better – Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do.
Enjoy the Ride – Happy teams perform better and find greater fulfillment and enjoyment at At Home.
To learn more about At Home, please click Company Overview.