Revenue Operations Specialist

<div class="content-intro"><p><strong>ABOUT TALON.ONE:</strong></p>
<p> </p>
<p>Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.</p>
<p>Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.</p>
<p> </p></div><p><strong>ABOUT THE ROLE:</strong></p>
<p>As our Revenue Operations Specialist, you'll be the go-to person for our GTM teams to support in operational tasks. We're in the middle of a real transformation as we integrate and migrate our tooling into a larger organization, so you'll have a direct hand in shaping how that work gets documented and rolled out.</p>
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<p><strong>ABOUT THE TEAM:</strong></p>
<p>You'll report to our Marketing Operations Manager and join a 5-person RevOps team that keeps Sales, Marketing, Partnerships, and Post Sales running on the same tools and processes.</p>
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<p><strong>ONCE YOU ARE HERE YOU WILL:</strong></p>
<ul>
<li>Provide day-to-day operational support and troubleshooting for our global GTM Teams, resolving tool and process issues as they come up</li>
<li>Support GTM Operations with database hygiene and CRM compliance, and help keep our processes clearly documented and understood</li>
<li>Build training materials, then support the trainings so the wider GTM team knows how to use our tools and processes, including onboarding new hires</li>
<li>Own provisioning, deprovisioning, and maintenance of our go-to-market tools, becoming the person the team turns to when questions arise</li>
<li>Spot process gaps, reporting inconsistencies, and CRM compliance risks, and help fix them or flag them to the right person</li>
<li>Maintain the accuracy of our CRM data through regular entry and audits, and build a solid understanding of our marketing funnel and metrics</li>
</ul>
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<p><strong>WHAT WE NEED YOU TO BRING TO THE TABLE:</strong></p>
<ul>
<li>Bring 1 to 2 years of experience in RevOps, Marketing Ops, or Sales Ops</li>
<li>Have hands-on Salesforce experience, including workflows, lifecycle stages, and reporting logic</li>
<li>Understand core B2B SaaS GTM concepts like lead management, sales pipelines, and lifecycle stages</li>
<li>Strong communication skills</li>
<li>Enjoy troubleshooting tools and processes, and want to understand the reasoning behind them, not just the steps</li>
<li>Bring genuine interest in growing from day-to-day operations to spotting problems and proposing solutions</li>
</ul>
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<div class="p-rich_text_section"><strong>WHAT'S IN IT FOR YOU:</strong></div>
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<li>€1,000 annual learning budget and free German language courses to boost your skills</li>
<li>30 days of annual leave, plus extra paid days for your birthday and moving day</li>
<li>Home office setup budget, a monthly home office allowance</li>
<li>Freedom to work from abroad for up to 90 days worldwide!</li>
<li>Mental health support with nilo.health and a discounted Urban Sports Club membership</li>
<li>20% company subsidy on your pension contributions</li>
<li>Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome</li>
<li>Lease your ideal bike through BusinessBike</li>
</ul>