Teller / Customer Service Representative - West Fargo - Full-Time

Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our West Fargo Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!
How You’ll Make an Impact:
· Assist customers with routine banking transactions while providing a welcoming, professional experience.
· Support customers in opening new accounts and understanding products that fit their financial needs.
· Maintain balanced cash drawers and follow all cash-handling expectations.
· Adhere to Bank policies, security guidelines, and customer service standards.
What We’re Looking For:
· High school diploma or equivalent.
· 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
· Strong attention to detail and accuracy.
· Positive attitude and genuine desire to help others.
Compensation & Perks:

• Pay Range: $17.75-$18.75
• Saturday Incentive: Extra $5 for any Saturday worked!
• Consistent Hours: Guaranteed 40 per week scheduled for the hours of 9:00 AM until 6:00 PM Mondays through Fridays, and 8:45 AM-12:15 PM on Saturdays!
• Advancement Opportunities:
• Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.

At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference — creating a “Better Way of Life” for our customers, communities, and team members.
EOE/including Disability/Vets
Member FDIC