Technical Staff Assistant
Texas Children's · Houston, TX, United States
About The Role
We’re searching for a Technical Staff Assistant — someone who works well in a fast-paced setting. In this position, you will Maintain computer inventory in a timely and accurate manner. Reconcile all inventory discrepancies. Maintain accurate and organized filing systems for inventory transactions. Under general supervision, performs a variety of moderately difficult technical support functions, which may include work on specialized projects or programs.
Think you’ve got what it takes?
Job Duties & Responsibilities
- Coordinates the activities for maintaining the IS storeroom inventory.
- Verifies that storeroom is adequately stocked to meet IS business requirements.
- Keeps the storeroom neat, clean, and orderly.
- Completes purchase requisitions pertaining to the stock and supply of the inventory room.
- Reconciles purchase requisitions with Materials Management.
- Disseminates inventory and parts ordered to various entities of Information Services.
- Maintains vendor repair and warranty work orders.
- Responsibility C: Provides a variety of moderately complex technical support.
- Coordinates the activities regarding RMA’s (Return Materials Authorizations).
- Coordinates the activities for retiring obsolete and broken computer equipment.
- Utilizes customer service skills while providing support to all levels of end-users.
- Maintains software library and documentation.
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Performs other job-related duties, as assigned by the supervisor.
Skills & Requirements
- Required H.S. Diploma or GED
- Preferred technical diploma technical or vocational education in a computer-related field
- Preferred 2 years' experience in an inventory control environment
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