Head of Forward Deployed Engineering

Breakmark is hiring a Head of Forward Deployed Engineering for an AI company building software for complex operational environments. Its teams work directly with enterprise and government customers, turning fragmented data and difficult real-world problems into systems used in live operations.
This is a senior, hands-on leadership role. You’ll own customer deployments from discovery through go-live, write and ship production code, and help a growing team of forward deployed engineers develop strong technical and customer judgment.
What you’ll do
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Work alongside customers to understand their operations and turn ambiguous needs into working software.
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Build focused demos, test ideas early, and ship full-stack features for production use.
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Translate field requirements into clear specifications for engineering teams.
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Decide which customer solutions should become reusable product capabilities.
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Coach engineers on scoping, delivery, customer communication, and technical decisions.
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Partner with product, machine learning, infrastructure, and engineering teams to deliver successful deployments.
What we’re looking for
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5+ years in forward deployed engineering, field engineering, or a similar customer-facing engineering role.
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Strong full-stack skills with TypeScript and React, plus Python or Node.js.
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Experience shipping production software for customers.
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Confidence working directly with enterprise stakeholders, including on-site when needed.
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The ability to lead and coach others while remaining active in the codebase.
Experience with AI products, enterprise deployments, or operationally complex industries is a plus.