Head Quality Assurance and Process Control

Responsibilities:

• Developing safe working environment in line with statutory regulations
• Overseeing inspection and quality assurance of incoming raw materials, in-process checks, and finished products.
• Establish robust QA/QC systems for castables, shaped refractories, gunning/shotcrete, and insulation products.
• Drive process discipline in mixing, curing, drying, and firing of shaped refractories
• Ensuring timely evaluation and qualification of new raw materials through lab trials and industrial validation.
• Supervising calibration, maintenance, and validation of laboratory equipment to ensure reliability of results.
• Conducting testing and analysis of R&D samples, pilot batches, and customer trial samples.
• Reduction in quality complaints of products through root cause analysis and corrective/preventive actions.
• Customization of products / cost savings exercises for products
• Coordinating with cross-functional teams (production, procurement, R&D, Sales, site teams) to resolve quality issues of raw materials and finished products
• Training and mentoring QA/QC teams to upgrade technical knowledge and ensure skill development.
• Implementing ISO, BIS, ASTM, DIN, EN, API standards and ensuring compliance in product testing and certification.
• Conducting vendor audits, quality evaluation, and qualification of raw material suppliers.
• Ensuring traceability, documentation, and audit readiness of ISO 9001, IMS, and Calderys global quality and safety standards.
• Supporting new product development with performance validation and scale-up trials
• Promote sustainability initiatives such as reclaim material utilization without performance loss
• Support Sales with technical justifications, datasheets, and benchmarking against competitors.
• Proven leadership in team handling, mentoring, and capability building

Profile/Competencies :-
Education, background, level of experience

• B.Tech/ M.Tech (Ceramic Technology/Engineering) from a reputed Ceramic Institute.
• Minimum 12 years' experience in a QA & QC role of a reputed Refractory industry.
• Experience in Refractory Monolithic and brick industry will be preferred.
• The incumbent should have -
• Knowledge in Ceramics and Refractories
• Sound knowledge of refractory brick and monolithic manufacturing processes, including raw material evaluation and selection, control of critical process parameters, and final product testing and inspection.