(1881) Security System Technician x3 - GSMD

Brief description
The main purpose of this position is to conduct corrective, preventative and emergency maintenance and enhancement on all physical electronic security systems within the South African Reserve Bank (SARB) Group at its Johannesburg Cash Centre, South African Mint Company (SA Mint) and South African Bank Note Company (SABN) facilities, thereby ensuring their health, integrity, availability and reliability.
Detailed description
The successful candidate will be responsible for the following key performance areas:
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Plan and conduct corrective and preventative maintenance on physical security systems across the SARB Group facilities to ensure that all systems remain functional and serviceable.
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Monitor, review and maintain the operational status of all physical electronic security systems across the SARB Group facilities.
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Provide consolidated maintenance reports that include findings, recommendations and remedial actions.
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Provide first- and second-line responses to security system faults across the SARB Group to ensure that investigative diagnostics are conducted and faults are attended to by either being repaired or replaced.
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Manage third-line technical escalation support and remedial action plans on deployed physical electronic security systems across the SARB Group to ensure that all systems remain serviceable.
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Install, configure and test replacements components for physical electronic security systems.
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Analyse, collate and escalate technical serviceability information to the Team Leader: Security Systems Technical Support for reporting, planning, decision-making and third-party incident management.
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Provide expert technical input on projects and initiatives, including end-to-end research, design, build and run methodology for all physical electronic security systems.
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Provide quality assurance for installation and maintenance support performed by service providers to ensure compliance with SARB standards and instructions.
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Source and provide technical information for the procurement process of all electronic security systems equipment, services and vendor support to ensure all requirements meet SARB technical specifications and standards before approval by the Team Leader: Security Systems Technical Support.
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Identify opportunities for the integration, collaboration and interfacing of physical electronic security systems with other systems and guide their implementation.
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Manage relationships with all stakeholders, vendors, role players and service providers to ensure that all systems remain functional and serviceable.
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Stay up to date with industry developments and best practices and apply these in the course of own work.
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Perform standby duties and perform after-hours maintenance work, where applicable.
Job requirements
To be considered for this position, candidates must have:
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a National Diploma in Information Technology, Systems Development or Electronics (NQF 6) or an equivalent qualification;
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an N+ certification (will be an added advantage);
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registered or eligible for registration for PSIRA Grace C;
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three to five years’ experience in an electronic security and information technology systems environment, with specific emphasis on the installation, maintenance and repairs of physical security systems; and
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the physical capability of performing the inherent requirements of the role, including prolonged periods of standing, working at heights and working in confined spaces, in accordance with applicable health and safety requirements.
Additional requirements include:
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knowledge and skill in:
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industry, organisational and business awareness;
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quality assurance;
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continuous improvement;
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continued learning and/or professional development;
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networking infrastructure;
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application support and maintenance;
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systems integration; and
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system specialisation.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.