D365 Finance & Operations Specialist (ERP specialist)
Infobip HR · Zagreb, Croatia
About The Role



Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.



What this role is all about
Join our ERP team and help shape the future of our business applications landscape.
You'll work with Microsoft Dynamics 365 Finance & Operations and the Microsoft Power Platform to improve business processes, deliver automation, and support digital transformation across a global organization operating in 100+ companies.
We're looking for someone who can understand business challenges, identify what matters most, and translate requirements into practical, scalable solutions.
What you will do
- Analyse, model, and improve business processes
- Gather requirements and design solutions in D365 Finance & Operations
- Drive automation, integration, and digitalization initiatives using Microsoft technologies
- Partner with business stakeholders to identify opportunities and solve operational challenges
- Support ERP operations and continuous improvement activities
- Deliver user training and day-to-day functional support
- Collaborate on reporting, data quality, and business visibility initiatives
What makes you a strong fit
- 3+ years of experience with D365 Finance & Operations, AX 2012, or another enterprise ERP solution
- Strong business analysis and process modelling skills
- Ability to translate business requirements into scalable system solutions
- Understanding of one or more business domains such as P2P, O2C, R2R, or Inventory & Warehouse Management
- Excellent analytical, communication, and problem-solving skills
- Fluent English, written and spoken
- Curious and continuously learning
- Interested in both technology and business processes
- Proactive, self-driven, and outcome-oriented
- Comfortable working in a fast-changing, international environment
- Focused on solving business problems, not just implementing requirements
It’s great if you have…
- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Copilot Studio)
- Power BI and analytics experience
- Understanding of accounting and finance processes
- Familiarity with the D365FO data model and integrations
- Technical or development background within the Microsoft ecosystem


Why you'll love it here
- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 


Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip.

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