Air Cargo Operations

For our office in Zagreb, Croatia, we are looking for

AIR CARGO OPERATIONS SPECIALIST

• Cargo-partner is looking for experienced specialist for air cargo to join our successful team here in Zagreb!
• Do you have experience in air forwarding or you graduated recently but have a strong motivation to learn from our experts?
• Do you speak both Croatian and English?
• If you answered yes, you might be a person we are looking for!

Responsibilities

• Planning, organization and execution of Air Cargo Transports worldwide
• Handling of air freight consignments incl. invoicing, calculation and quotation
• Handling customers inquiries
• Complaints and claims processing
• Cooperation and negotiating with our partners at national and international level
• Communication with airlines, suppliers, customers, colleagues and business partners worldwide
• Handling import shipments for internal and agent routed business
• Managing work flow, monitor shipment profitability
• Advising and reporting Air Product Manager
• Opening files within our tracking system
• Support and cooperation with sales team as needed

We offer

• Challenging projects
• Taking responsibility
• Working for economically steady company
• Positive, international work environment
• Further education, mentoring in case of hiring after graduation
• Quick decision making due to a flat hierarchy
• Performance oriented salary, X-mas bonus, vacation money, meal and travel allowance

Ideal qualifications and characteristics

• Commercial education / Education in freight forwarding
• 1-3 years of previous experience on similar positions (as advantage)
• Advanced knowledge of MS Office
• Fluent English is necessary
• Team player with commercial thinking ability
• Responsible, organized, taking initiative
• Strong ability to Multi-task and Plan
• Detailed with Data Entry Skills