Middle Officer Intermediaries

As a Middle Officer Intermediaries, you will support our Partner Solutions team in managing relationships with channel partners. Your key responsibilities include:

• Support administrative activities, including onboarding new business relationships and coordinating with internal departments
• Manage client and prospect relationships, providing high-quality service and regular updates
• Handle inquiries via phone and email, and stay informed about industry developments
• Produce regular KPI reports and support team activities to acquire and develop partnerships
• Knowledge of life insurance, wealth management, and independent financial advisors (European networks an advantage)
• Understanding of industry regulations (MiFID, anti-money laundering, anti-terrorist financing, privacy)
• Fluency in French and English; excellent communication and presentation skills
• Strong relationship management and problem-solving abilities
• Attention to detail and commitment to partner satisfaction
• Luxembourg insurance agent certification (desirable)
• Be at the heart of operational excellence and regulatory integrity
• Play a visible role in process improvement and business scaling
• A great work environment in our offices located at Luxembourg’s Kirchberg financial district.

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